Available Courses

ITIL® 4 Foundation - Instructor Led Online

The two-day course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS).

ITIL® 4 Foundation - Public

The two-day course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS).

COBIT®2019 Foundation - Instructor Led Online

COBIT® provides the guidance and means to build and sustain a best-fit governance system that aligns with major related standards, frameworks and regulations.

PRINCE2® Foundation - Instructor Led Online

PRINCE2® (Projects In Controlled Environments) is a process-based methodology that provides the essentials for project management.

Service Desk & Support Analyst (SDA) - Public

This 3 day course from SDI provides the essential skills and knowledge required for delivering customer service and support excellence.

PRINCE2® Foundation - Public

PRINCE2® (Projects In Controlled Environments) is a process-based methodology that provides the essentials for project management.

FitSM Foundation - Public

FitSM is an exemplary ITSM standard – having grown from a European Commission funded ITSM standards project - The FedSM Project | Foundation training and certification can take place in just ONE day

Agile SCRUM Master - Public

The Agile Scrum Master certification provides participants with the must-have skills to become a certified Scrum Master through a unique combination of case studies, storytelling, and practical learning. The certification is designed at an intermediate level, supplying the knowledge, core activities, and insights into real-life challenges associated with the Agile Scrum Master role.

Agile SCRUM Master - Instructor Led Online

The Agile Scrum Master certification provides participants with the must-have skills to become a certified Scrum Master through a unique combination of case studies, storytelling, and practical learning. The certification is designed at an intermediate level, supplying the knowledge, core activities, and insights into real-life challenges associated with the Agile Scrum Master role.

FitSM Foundation-Online

FitSM is an exemplary ITSM standard – having grown from a European Commission funded ITSM standards project - The FedSM Project | Foundation training and certification can take place in just ONE day

Integrated Service Management Essentials -Public

This certification provides IT professionals with the essential knowledge required to understand IT service management as a quality system as well as for ensuring IT services are provisioned for and support high standards of effectiveness, availability, and reliability – and produce results.

Integrated Service Management Essentials- ILO

This certification provides IT professionals with the essential knowledge required to understand IT service management as a quality system as well as for ensuring IT services are provisioned for and support high standards of effectiveness, availability, and reliability – and produce results.

Integrated Service Management Essentials- ILO

This certification provides IT professionals with the essential knowledge required to understand IT service management as a quality system as well as for ensuring IT services are provisioned for and support high standards of effectiveness, availability, and reliability – and produce results.

FitSM® Advanced: Service Planning and Delivery- ILO

FitSM is an exemplary ITSM standard – having grown from a European Commission funded ITSM standards project - The FedSM Project

Integrated Service Management Essentials -Public

This certification provides IT professionals with the essential knowledge required to understand IT service management as a quality system as well as for ensuring IT services are provisioned for and support high standards of effectiveness, availability, and reliability – and produce results.

IT Asset Management - Public

This unique IT Asset Management Essentials certification provides a full picture of software and hardware asset management.

IT Asset Management - Instructor Led Online

This unique IT Asset Management Essentials certification provides a full picture of software and hardware asset management.

ITIL® 4 Specialist - Monitor, Support & Fulfill-Public

The ITIL 4 Specialist: Monitor, Support and Fulfil combined practice module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams.

ITIL® 4 Specialist - Monitor, Support & Fulfill-Online

The ITIL 4 Specialist: Monitor, Support and Fulfil combined practice module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams.

FitSM® Advanced: Service Operation and Control-ILO

FitSM is an exemplary ITSM standard – having grown from a European Commission funded ITSM standards project - The FedSM Project

FitSM® Advanced: Service Planning and Delivery-Public

FitSM is an exemplary ITSM standard – having grown from a European Commission funded ITSM standards project - The FedSM Project

FitSM Foundation-Online

FitSM is an exemplary ITSM standard – having grown from a European Commission funded ITSM standards project - The FedSM Project | Foundation training and certification can take place in just ONE day

FitSM Foundation - Public

FitSM is an exemplary ITSM standard – having grown from a European Commission funded ITSM standards project - The FedSM Project | Foundation training and certification can take place in just ONE day

Root Cause Analysis -Istructor Lead Online

This 2 day course takes a deeper dive into Problem Management's root cause analysis practices, techniques, and principles – and how to implement them.

ITIL® 4 Foundation - Public

The two-day course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS).

DevOps Essentials™ - Public

Chart your own path to success with this new and unique perspective of DevOps through the ”Full Stack” of culture, practices and automation.

DevOps Essentials™ - Instructor Led Online

Chart your own path to success with this new and unique perspective of DevOps through the ”Full Stack” of culture, practices and automation.

Lean IT Foundation - Public

This 2 day course will teach you how to create more value by adopting Lean IT concepts & principles.

Lean IT Foundation - Instructor Led Online

This 2 day course will teach you how to create more value by adopting Lean IT concepts & principles.

ITIL® 4 Foundation - Instructor Led Online

The two-day course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS).

ITIL® 4 Leader – Digital & IT Strategy - Online

The 3 day ITIL® 4 Leader: Digital & IT Strategy certification course focuses on the challenges associated with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success.

ITIL® 4 Leader – Digital & IT Strategy - public

The 3 day ITIL® 4 Leader: Digital & IT Strategy certification course focuses on the challenges associated with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success.

ITIL® 4 Specialist – Create, Deliver & Support - Public

This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services.

ITIL® 4 Specialist – Create, Deliver & Support - Instructor Led Online

This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services.

ITIL® 4 Specialist – Drive Stakeholder Value - Public

This 3-day course is ideal for anyone who wants to gain a firm grasp of the various types of interactions between a service provider and their customers, users, suppliers, and partners.

ITIL® 4 Specialist – Drive Stakeholder Value - Instructor Led Online

This 3-day course is ideal for anyone who wants to gain a firm grasp of the various types of interactions between a service provider and their customers, users, suppliers, and partners.

ITIL® 4 Specialist – High Velocity IT - Public

This 3-day course encompasses the ways in which organisations and digital operating models function in high–velocity environments, with a focus on the quick delivery of products and services to gain maximum business value.

ITIL® 4 Specialist – High Velocity IT - Instructor Led Online

This 3-day course encompasses the ways in which organisations and digital operating models function in high–velocity environments, with a focus on the quick delivery of products and services to gain maximum business value.

ITIL® 4 Strategist – Direct, Plan & Improve - Public

This 3-day course provides IT practitioners with the practical skills necessary to create a ‘learning and improving’ IT organisation with a strong and effective strategic direction.

ITIL® 4 Strategist – Direct, Plan & Improve - Instructor Led Online

This 3-day course provides IT practitioners with the practical skills necessary to create a ‘learning and improving’ IT organisation with a strong and effective strategic direction.

COBIT®2019 Foundation - Instructor Led Online

COBIT® provides the guidance and means to build and sustain a best-fit governance system that aligns with major related standards, frameworks and regulations.

COBIT®2019 Design & Implementation - Public

uild on your expertise in not just understanding COBIT®, but also in implementing the globally accepted framework to maximize the value of enterprise information and technology.

COBIT®2019 Design & Implementation - Instructor Led Online

Build on your expertise in not just understanding COBIT®, but also in implementing the globally accepted framework to maximize the value of enterprise information and technology.

COBIT®2019 Fast Track - Public

This 4 day course is a combination of the COBIT 2019 Foundation & Design and Implementation courses.

COBIT®2019 Fast Track - Instructor Led Online

This 4 day course is a combination of the COBIT 2019 Foundation & Design and Implementation courses.

SIAM Foundation - Online

SIAM - Service Integration and Management. A 2 day course offering a general understanding of SIAM structures, roadmap, roles & responsibilities, practices and processes.

SIAM Foundation-Public

SIAM - Service Integration and Management. A 2 day course offering a general understanding of SIAM structures, roadmap, roles & responsibilities, practices and processes.

Agile Scrum Essentials-Online

Agile Scrum Essentials- Public

PRINCE2® Foundation - Public

PRINCE2® (Projects In Controlled Environments) is a process-based methodology that provides the essentials for project management.

PRINCE2® Foundation - Instructor Led Online

PRINCE2® (Projects In Controlled Environments) is a process-based methodology that provides the essentials for project management.

PRINCE2® Practitioner - Public

PRINCE2® (Projects In Controlled Environments) is a process-based methodology that provides the essentials for project management. RINCE2® is widely used internationally and is the de-facto project management standard for public projects in the UK.

PRINCE2® Practitioner - Instructor Led Online

PRINCE2® (Projects In Controlled Environments) is a process-based methodology that provides the essentials for project management. RINCE2® is widely used internationally and is the de-facto project management standard for public projects in the UK.

PRINCE2 Fast Track - Public

Fast track your way to success. This course is a combination of PRINCE2 Foundation & Practitioner.

PRINCE2 Fast Track - Instructor Led Online

Fast track your way to success. This course is a combination of PRINCE2 Foundation & Practitioner.

Agile SCRUM Master - Instructor Led Online

The Agile Scrum Master certification provides participants with the must-have skills to become a certified Scrum Master through a unique combination of case studies, storytelling, and practical learning. The certification is designed at an intermediate level, supplying the knowledge, core activities, and insights into real-life challenges associated with the Agile Scrum Master role.

Agile SCRUM Master - Public

The Agile Scrum Master certification provides participants with the must-have skills to become a certified Scrum Master through a unique combination of case studies, storytelling, and practical learning. The certification is designed at an intermediate level, supplying the knowledge, core activities, and insights into real-life challenges associated with the Agile Scrum Master role.

AgilePM® Fast Track - Public

Launched in October 2010, AgilePM® extracts the Project Management elements of the DSDM Agile Project Framework and makes them available as Agile Project Management – a certified approach in its own right. This enables Project Managers to adopt a mature, scalable corporate-strength agile approach within their organisations.

AgilePM® Fast Track -Instructor Led Online

Launched in October 2010, AgilePM® extracts the Project Management elements of the DSDM Agile Project Framework and makes them available as Agile Project Management – a certified approach in its own right. This enables Project Managers to adopt a mature, scalable corporate-strength agile approach within their organisations.

AgilePM® Foundation - Public

Learn how to flex and deliver projects rapidly to meet your customers' needs.

AgilePM® Foundation - Instructor Led Online

Learn how to flex and deliver projects rapidly to meet your customers' needs.

AgilePM® Practitioner - Public

Learn advanced ways to flex and deliver projects rapidly to meet your customers' needs.

AgilePM® Practitioner - Instructor Led Online

Learn advanced ways to flex and deliver projects rapidly to meet your customers' needs.

Service Desk & Support Analyst (SDA) - Public

This 3 day course from SDI provides the essential skills and knowledge required for delivering customer service and support excellence.

Service Desk & Support Manager (SDM) - Public

This 4 day course offered by SDI provides a thorough understanding of service desk management and leads to a globally recognized qualification.

Service Desk & Support Manager (SDM) - Online

This 4 day course offered by SDI provides a thorough understanding of service desk management and leads to a globally recognized qualification.

DevOps Essentials™ - Instructor Led Online

Chart your own path to success with this new and unique perspective of DevOps through the ”Full Stack” of culture, practices and automation.

DevOps Essentials™ - Public

Chart your own path to success with this new and unique perspective of DevOps through the ”Full Stack” of culture, practices and automation.

AI Foundation-Public

Learn the general principles of AI, its potential implications and capabilities and how to assess AI products and services from multiple angles.

AI Foundation-ILO

Learn the general principles of AI, its potential implications and capabilities and how to assess AI products and services from multiple angles.

ISO 27001 Foundation-Public

ISO/IEC 27001 (ISO 27001) is an international standard for Information Security management. It provides a model to establish, implement, maintain and continually improve a risk-managed Information Security Management System (ISMS).

ISO 27001 Foundation- online

ISO/IEC 27001 (ISO 27001) is an international standard for Information Security management. It provides a model to establish, implement, maintain and continually improve a risk-managed Information Security Management System (ISMS).

ISO 200001 Foundation-Public

Understand the relationship between ISO/IEC 20000 standard and ITSM and use best practices in ITSM to apply appropriate methods within an organization. Understand, identify and explain the potential issues regarding applicability, eligibility and scoping to assist in certification readiness assessment and certification audits as well as advising on the implementation of continual improvement processes.

ISO 200001 Foundation-Online

Understand the relationship between ISO/IEC 20000 standard and ITSM and use best practices in ITSM to apply appropriate methods within an organization. Understand, identify and explain the potential issues regarding applicability, eligibility and scoping to assist in certification readiness assessment and certification audits as well as advising on the implementation of continual improvement processes.

AgileBA Foundation_Public

Develop the skills needed to become a proficient Agile business analyst.

AgileBA Foundation-Online

Develop the skills needed to become a proficient Agile business analyst.

AgileBA Practitioner-Public

Develop the skills needed to become a proficient Agile business analyst.

AgileBA Practitioner-Online

Develop the skills needed to become a proficient Agile business analyst.

AgileBA Fast Track-Public

Develop the skills needed to become a proficient Agile business analyst.

AgileBA Fast Track-Online

Develop the skills needed to become a proficient Agile business analyst.

Organizational Change Management Fast Track - Public

Fast track your way to success! This course combines the OCM Foundation and Practitioner course over 5 days.

Organizational Change Management Fast Track - Instructor Led Online

Fast track your way to success! This course combines the OCM Foundation and Practitioner course over 5 days.

Organizational Change Management Foundation - Public

The definitive certification for professionals dealing with organizational change, transition and transformation

Organizational Change Management Foundation - Instructor Led Online

The definitive certification for professionals dealing with organizational change, transition and transformation

Organizational Change Management Practitioner - Public

The definitive certification for professionals dealing with organizational change, transition and transformation. Build on your foundation knowledge and lead change management!

Organizational Change Management Practitioner - Instructor Led Online

The definitive certification for professionals dealing with organizational change, transition and transformation. Build on your foundation knowledge and lead change management!

Business Relationship Management - Public

This 3 day course provides the key learnings required to fill this need and become a highly effective BRM.

Business Relationship Management - Instructor Led Online

This 3 day course provides the key learnings required to fill this need and become a highly effective BRM.